WHATS INCLUDED IN THIS SERVICE?

House management is about planning and organising different activities to keep a home well-maintained and running smoothly. The duties involved can vary widely, based on how big the home is and what the people living there need.

Are there packages for House Management?

We will tailor a package to suit your personal needs, click HERE to find out more.

Who Takes Care of House Management at EHOS?

Sarah Callan, owner of EHOS Cleaning Services, has many years’ experience in organising and maintaining homes for executives and busy families. When life at home gets hectic, reach out to EHOS and talk about your individual situation with Sarah.

What are the 5 types of House Management Services?

There are 5 main House Management categories. These include:

  • Decluttering and organising
  • Scheduling
  • Cleaning + Laundry
  • Shopping + Cooking
  • Running day to day operations of the home

HOW WILL OUR RELATIONSHIP WORK?

Contact an EHOS team member on 1300 268 907 for further details.

I AM NDIS REGISTERED. HOW DO I GET STARTED?

If you are a participant of the NDIS we can assist you if you have approval for​ Household Tasks (Registered Group Item:
01_020_0120_1_1). Just call us and we can get the ball rolling if you are self-managed, use a coordinator or work directly with the NDIS. For more info regarding NDIS assistance, click here.

WHAT IF MY FAMILY IS III?

We understand that we all get sick from time to time. On the rare occasion, you may find your home with a houseful of ill family members, let us know and we will do our best to organise a more suitable time.

WHO WILL BE CLEANING MY HOME?

All clients receive an EHOS Service Professional to clean your home. All EHOS Service Professionals are neatly attired, insured and rigorously screened. Our Cleaning Professionals respect client’s properties. To give you peace of mind, we will try to ensure you receive the same person servicing your property each time.

HOW CAN I CONTACT YOU?

Please call 1300 268 907 or email us at info@ehos.com.au and we can assist you from there. Alternatively you can book us via the NDIS website by clicking HERE

COVID-19

We follow the NSW Government’s infection prevention and control policy. 

It is everybody’s responsibility to stay safe; therefore, if you or one of your family members are sick, we cannot offer you our services during their sickness. Also, we make sure that only healthy cleaners provide cleaning services in our clients’ homes.

ARE YOUR CLEANERS QUALIFIED AND UNDERSTAND NDIS?

All our cleaners have completed all their worker training modules and worker’s screening checks.

Please call 1300 268 907 or email us at info@ehos.com.au and we can assist you from there. Alternatively you can book us via the NDIS website by clicking HERE

DO YOU PROVIDE CLEANING PRODUCTS AND EQUIPMENT?

The client supplies the products and equipment in order for them to know what is being used on their surfaces and to avoid cross contamination.

When clients provide their own cleaning products and equipment, it not only ensures they have full transparency regarding the substances and tools used on their surfaces but also plays a crucial role in preventing cross-contamination. Cross-contamination is the transfer of harmful bacteria from one person, object, or place to another, which can occur easily through shared cleaning equipment and supplies. By using their own provided materials, clients can significantly reduce the risk of such bacterial transfer, safeguarding their environment against potential food-borne illnesses and maintaining a higher standard of hygiene and safety.

WHAT AREAS DO YOU SERVICE?

We provide services throughout the Eastern Suburbs, Sutherland Shire, Inner West and Lower North Shore of Sydney.

DO I GET THE SAME CLEANER EACH TIME?
Yes, all weekly or fortnightly customers will have the same cleaner every time. The only time it will change is when your cleaner is away or on sick leave.
DO YOU VET YOUR CLEANERS?
All our cleaners are interviewed, reference checked and police checked before starting work with us. Each cleaner also completes a training course with us before they start work.
HOW MANY HOURS WOULD I NEED TO GET MY HOME CLEANED/WHAT WILL IT COST?
This obviously depends on your needs but give us a call and we can estimate the time required. Once you decided to go ahead with our company one of our team members will come out to meet you in person, finalise your requirements and provide a final fee.
DO YOU PROVIDE THE CLEANING PRODUCTS AND EQUIPMENT?
To ensure customers are happy with the products and equipment used in their home together with health & hygiene reasons all our clients supply their own products & equipment.
HOW OFTEN CAN I HAVE A SERVICE?
We can provide you with a daily, weekly or fortnightly service. We also provide one off or Spring cleans together with end of lease cleaning.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?

Bank transfer, Credit Card (a 3% surcharge applies – sorry no Amex) or Cash. Payment is required on the day of the clean or prior.

WHAT TYPES OF BUSINESS DO YOU SERVICE?

We provide services to schools, large or small offices, strata, medical and dental clinics, childcare centres, retail outlets, art galleries, aged care and various other commercial properties and businesses.

WHAT AREAS DO YOU SERVICE?

We provide services throughout the Sydney region including the Eastern Suburbs, Sutherland Shire, Inner West and Lower North Shore and Sydney CBD.

WHAT ARE YOUR RATES?

All work is priced according to the specifics of the client. We will be happy to work with you to develop a cleaning plan that works for your needs.

DO YOU CARRY WORKERS COMPENSATION & PUBLIC LIABILITY INSURANCE?

Yes, we carry all the necessary insurance that is required for the cleaning industry. We are happy to provide details.

HOW CAN I CONTACT YOU?
Please call 1300 268 907 or email us at info@ehos.com.au and we can assist you from there.